Social media now drives more traffic to small and medium-sized businesses than search, and many SMBs are beginning to track AI-generated referrals. They also see competitors showing up in AI summaries as an emerging threat, according to new survey data published today by WordStream by LocaliQ.
Why we care. Small businesses now see AI summaries as an emerging and important channel. These summaries shape buyers’ early decisions and can steer them toward competing products. AI referrals have also become clear and trackable, convincing businesses that they can – and should – optimize for them.